By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Why use NZ Register’s Domain Drop Catching Service?

After you’ve spent a countless amount of time and money building your brand, you can count on us to catch your desired dropping domain name. Our domain name drop catching, registration and renewal service is most useful for businesses who find it hard to keep track of their domain names and their annual renewal dates and/or find it too time-consuming to communicate, contact or navigate the New Zealand domain name Registrar online systems themselves. We strive to save New Zealand businesses time and money by providing our fast and simple domain drop catching, registration and renewal services at the best prices.

We have sent this message to you manually, individually and directly because we believe your existing Domain Registrar has allowed your domain name to be deleted and it is important for your business to get it back. You have conspicuously allowed your email address to be published on the public New Zealand Domain Name Registry, which infers your consent that you would wish to be alerted that your domain name is being deleted, which could otherwise cause substantial damage to your business. Please read all of these terms and conditions before engaging our services. You may choose to click on the Unsubscribe link in the footer of the email you receive if you don’t want us to contact you again at that particular email address. We take unsubscription requests seriously. Please note, if you unsubscribe, we will no longer notify you of any domain names dropping in the future.

About Us

Thank you for visiting our website, located at NZregister.com (the ‘Website’). The Website is owned and operated by NZ Register (Based in Cambodia) (‘NZregister’, ‘us’, ‘we’ or ‘our’). We provide domain name drop catching alert services, as well as domain hosting compare services (‘Services’).

NZregister is a private, third-party, domain name drop catching, registration and renewal service provider, a reseller and affiliate of various drop catcher services around the world. We are independent of ICAAN, Nominet, Dutch Registry, NZ Registrars, auDA and all and any Domain Name Registrars.

We are based in Cambodia and our Servers and IP are based in Singapore. Our emails and messages to you do not originate from the United Kingdom, New Zealand or Australia.

By accessing and/or using the Website or paying to use any of our Services, you acknowledge that you have read, understood, and agree to be bound by the following terms and conditions, which include our Privacy Policy (together, the ‘Terms’). If you do not agree with the Terms, you must immediately cease using our Website, and must not make any payment to use our Services.

In these Terms, any reference to ‘you’ or ‘your’ means you, a user of the Website.

  1. Nature of our Services
  • By clicking or engaging marketing material into our Website, you acknowledge and represent to us that you understand:
    • the Services offered through the Website by NZregister are retail domain name drop catching, registration and renewal services which are independent of our affiliates and Resellers and any other Registrar;
    • NZregister is not a government organisation or a domain Registrar, but is a private third-party provider of domain name drop catching, registration and renewal services;
    • NZregister is not affiliated with any Registrar other than using the wholesale services of various drop catcher services affiliate software and its associated Reseller connection; and
  1. Domain Name Drop Catching and Registration
  • By making any payment in connection with one of our Services, you grant us the authorisations, and make the declarations, contained in this clause 2.
  • You authorise NZregister to lodge your application for registration or renewal of a domain name on your behalf.
  • You declare and represent to us that:
    • you are the applicant for registration or renewal of the domain name; or
    • you are lodging the application for registration or renewal of the domain name on behalf of the applicant with the applicant’s permission, in which case you are authorised to:
      • submit an application for registration or renewal of the domain name on behalf of the applicant; and
      • make each of the declarations in paragraph 2.4 on the applicant’s behalf after having made all due and proper enquiries.
  • You agree, and authorise us to agree on your behalf, to the terms of registering a domain name in New Zealand.
  • You declare that, to the best of your knowledge, the information you have supplied to us via the Website in connection with your application is complete and accurate.
  • You authorise us to perform all steps reasonably necessary to provide the Services, including the following:
    • you appoint us as your domain name registration agent for the purpose of managing all of your domain names which are registered or renewed using one of our Services until such time as you provide us with written notice of cancellation;
    • you authorise us to change the contact email of your domain name renewal notification with to our own or one of our partner services so we can receive future domain name correspondence on your behalf in the future;
    • subject to the pre-payment by you of all relevant fees, you authorise us to contact any Registrar on your behalf, lodge your application for application or renewal of your domain name on your behalf and attend to renewal of any domain name registered or renewed through one of our Services to prevent the cancellation of your domain name.
  • If your contact details change, you must notify us of such changes through our Website.
  • You acknowledge that submission of a domain name registration or renewal application through this Website does not guarantee that you will successfully obtain the registration or renewal of that domain name, and NZregister does not make any warranties as to the successful registration or renewal of your domain name.
  • You acknowledge that if you provide an invalid or incorrect registration information then we will not be able to secure your desired domain name.
  • Our staff check the public daily drop auction results and then individually, manually and directly contact you if we believe you may need our help acquiring a domain name that matches your business name. You may choose to click on the Unsubscribe link in the footer of the email if you don’t want us to contact you again at that particular email address. We take unsubscription requests seriously. Please note, if you unsubscribe, we will no longer notify you of any domain names dropping in the future.
  • If you wish to engage our services you will be charged:
    • $58 initial auction platform subscription to one of our drop catcher service affiliates, depending on which country we are attempting to catch your domain name in (not applicable if you are already a subscriber).
    • $46 opening bid;
      • $46 is the minimum bid you can place to engage our affiliate partner’s services to attempt to catch the domain name and includes domain registration if they are successful in acquiring it.
      • If our affiliate partners are unsuccessful in acquiring the domain name for you, your $46 will be credited to your new drop catcher services affiliates account for future use.
    • $30 domain recovery fee. This is a non-refundable fee for our services to engage our affiliate drop catcher to run hundreds of calls per minute on their data centre servers to attempt to catch your domain name before anyone else.
    • Once you engage our services, be sure to pay any invoices that have been emailed to you as soon as possible. If you don’t pay before the auction countdown completes, you bid will be cancelled and we will not perform the service and your domain name will not be caught by us or our affiliate partners.
    • Sometimes there will be multiple people attempting to purchase the same domain name. In this case, if someone else is also trying to purchase the domain name that you have made a bid on, the drop catcher services affiliates system will notify you and ask you to increase your bid. If you choose not to increase your bid, that highest bidder instead will win possession of the domain name, and your opening bid of $25 will be credited to your account for future use.
  1. Ongoing Domain Name Renewal Services 
  • You acknowledge and agree that if you have used our Services to register or renew a domain name:
    • subject to clause 3.2, we may transfer the ongoing management of your domain name (including any renewal services) to one of our preferred partners or associated services prior to the expiry date of your domain name registration;
    • when your domain name registration is due for renewal, one of our drop catcher services partners or associated services will contact you in regard to performing future domain name renewal services for you, unless you have chosen one of our auto-renew options, then it will happen automatically.
  • You acknowledge and agree that if you have chosen our auto renew option to register or renew a domain name:
    • we won’t contact you before renewing your domain name, we will renew it for you automatically as soon as we are allowed to based on Nominet, Dutch Registry, auDA or New Zealand Licensing Rules.
    • you will contact us at least 30 days before your next renewal date if you wish to cancel our renewal services.
  • When we transfer the ongoing management of your domain name (including any renewal services) to one of our preferred partners or associated services:
    • we will transfer to the preferred partner or associated services all available information (including your contact information and domain name registration details) which is necessary to enable that partner or service to provide you with the domain name renewal service;
    • our preferred partner or associated service will contact you regarding the service before initiating the renewal by your email address or phone number provided by you to us through the Website.
  1. Web Hosting, Email, Secure Website, Virus Protection and Data Management
    • We specifically exclude any warranty as to the accuracy or quality of information received by any person via the Server and in no event will we be liable for any loss or damage to any data stored on the Server. You are responsible for maintaining insurance cover in respect of any loss or damage to data stored on the Server. You warrant to us that you will only use your assigned Web Site for lawful purposes. In particular, you further warrant and undertake to us that:
      • you will not, nor will you authorise or permit any other person to, use the Server in violation of any law or regulation;
      • you will not knowingly or recklessly post, link to or transmit any material:
        • that is unlawful, threatening, abusive, harmful, malicious, defamatory, violent or teaching violence, obscene, pornographic, profane or otherwise objectionable in any way; or
        • containing a virus or other hostile computer program; iii. that shall constitute or encourage a criminal offence, give rise to civil liability or that violates or infringes any trade mark, copyright, other intellectual property rights or similar rights of any person under the laws of any jurisdiction; and
      • you will conform to the standards made available by us from time to time and will not yourself, and will ensure that none of your end users, make excessive or wasteful use of the Server to our detriment or that of our other customers. NZregister reserves the right to suspend your service at the time of service abuse prior notification, and to terminate the service as a result of ongoing lack of resolution of the issue associated.
      • You are responsible for sending mail in accordance with any relevant legislation, including but not limited to the Commonwealth Spam Act (2003) and for sending the same in a secure manner. We will take all reasonable steps to ensure accurate and prompt routing of messages but we will not accept any liability for non-receipt or mis-routing or any other failure of email. In the event of deliberate transmission of unsolicited commercial email (UCE), NZregister reserves it right to terminate services without prior notification.
      • You warrant, undertake and agree that:
        • any transactions within your Web site which are contracts for the sale of goods or services will be between you as the merchant and your end-user customer and you agree that we may include an exclusion of our liability in respect of such purchases and transactions in such form as we deem appropriate;
        • the information contained within your Web site will comply with all applicable law, and codes of practice governing the use of Web sites and related services, including, without limitation, those laws and/or codes of practice governing distance selling and data protection from time to time in force;
        • you will keep secure any identification, password and other confidential information relating to your account and you will notify us immediately of any known or suspected unauthorised use of your account, or any known or suspected breach of security, including loss, theft or unauthorised disclosure of your password information. Notwithstanding such notification you will be liable for any and all uses of your account (and Web site) notwithstanding any fraudulent or improper use of your password or any other access to any of the facilities we offer which is not unauthorised use or access by us.
      • Whilst we shall use reasonable endeavours to ensure the integrity and security of the Server, we do not guarantee that the Server will be free from unauthorised users or hackers.
      • We do not warrant whatsoever that our virus protection services will stop every virus from reaching your computer network. We make no warranty that the service will be error free or free from interruption of failure, and the company expressly disclaims any express or implied warranty regarding system and/or service availability, accessibility, or performance.
      • You agree to accept additional charges for the transit of IP traffic above and beyond the amount specified as a limit in any Service plan. All excess data will be charged at the rate of 5.5c/MB to the nearest whole MB. These charges will fall due at the completion of the calendar month on normal trading terms of 14 days from invoice. NZregister will provide access to an online interface allowing authorised users to monitor website data traffic.
      • The hosting service plans disk space pertains only to files required for the normal operation of your website, and which are linked to in that website. Our website hosting plans are expressly prohibited from use as an online file repository. Furthermore, you warrant to NZregister that any content published to your file space either directly, or user uploaded via your website, that you hold all rights to publish and distribute such material and that specifically you do not violate the rights of any third party. Any site hosting material such as music, video or pictures that does violate the rights of any third party, may be suspended or terminated at the sole discretion of NZregister. Any site that uses greater than 50,000 inodes (every file on your hosting account uses 1 inode), or that create file system damage by the rapid creation of large volumes of files, will be subject to review and possible suspension.
      • For hosting service plans which specify UNLIMITED data transfer, should your site exceed burst (or ongoing) data transit of greater than 5Mb/sec, or otherwise degrade the network performance for other users, the account will be subject to review and possible suspension.
      • For any service plan which specifies UNLIMITED email accounts, should the mail boxes associated with your account exceed more than 1,000,000 aggregate messages, the account will be subject to review and possible suspension.
      • All hosting plans are subject to general resource and usage monitoring. The following usage items are expressly prohibited:
        • Any action or process that unreasonably consumes resources degrading the shared environment for other users is subject to review. This includes but is not limited to execution of scripts (PHP,ASP.NET,CGI/PERL, FTP, HTTP, database connections and the like).
        • Running standalone, automated server-side processes including, but not limited to any daemon.
        • Running any bit torrent application, tracker or client.
        • Participating in file sharing or other peer to peer sharing activity.
        • Executing any script for longer than 180 seconds.
        • Executing any database query that takes longer than 30 seconds to complete.
        • Specifying cron tasks that execute more frequently than every 300 seconds.
      • Software Hacks and Exploits: Exposed security vulnerabilities and website hacks are caused by malicious end users. Fixing a website that has been hacked and/or upgrading software to prevent known security vulnerabilities is your responsibility. If a site has been hacked or found to contain malicious code it will be immediately terminated until such vulnerability has been dealt with. Websites that have been hacked cannot be rolled back to a backup.
      • NZregister reserves the right, in its sole discretion, to close the your Account, without prior notice, for any one or all of the following:
        • (i) if you or any of your Account Contacts, whether intentional or unintentional, breaches any section of this Agreement, any supplemental rules and guidelines, any of the terms and conditions of the respective service providers, or any rights of NZregister;
        • (ii) if we receive notice that you or your company will be or is subject to insolvency proceedings;
        • (iii) upon our receipt of any third party chargeback associated with any Payment Method tendered as payment on the Account;
        • (iv) if we do not receive a written response from you within 48 hours of any notice sent to you by our Abuse Department;
        • (v) if, in our judgment, your use of the Service has the potential to pose any harm to NZregister, any of our affiliates, partners, service providers or customers;
        • (vi) if the Account becomes past due and is not paid within twenty days of becoming past due;
        • (vii) if a hacked script or otherwise compromised website is discovered on our systems at the Service in use by you;
        • (viii) if an unusual spike in resource usage is detected by our systems resulting in an account far outstripping the allotted resources;
        • (ix) if you fail to cure any suspension of the Account or any individual Service, to our satisfaction, and within the time frame we specify; or
        • (x) if, in our judgment, we have received too many complaints about your Content. In the event of any such closure of your Account, you will NOT be eligible for a refund of any fees and you may be prohibited from reopening the Account, opening a new Account or accessing any existing Account. You agree that NZregister shall not be liable, in any way, for any closure pursuant to this section of this Agreement.
      • It is the Customer’s sole responsibility to maintain regular offsite backups of their data. The Customer will not hold NZregister liable for incomplete, out of date or corrupt data recovered from backups and archives.
      • NZregister keeps backups of active accounts for archive purposes only. NZregister does not warrant that the backups will be current or usable for customer data recovery.
      • While NZregister offers daily backups, we cannot and do not warrant them to be fit or up to date. It is the customer’s sole responsibility to monitor and validate backups NZregister provides, and you agree that you will maintain your own set of backups independent of those we supply. This may be done by using the cPanel Backups feature within the hosting account. You agree that at no time will NZregister be held liable for faulty backups or data stored on our servers.
      • NZregister backup services are provided as-is and are subject to all limitations of liability set out in this Terms Of Service.
  2. Fees and Payment
  • Unless otherwise specified in these Terms, any fees and charges payable to us must be paid by you upon entering your information in our Website and/or by your submission of the domain name registration application or renewal form.
  • Payment must be made strictly by credit card immediately upon confirmation of your order.
  • We will not lodge your application for domain name registration or renewal until you pay all relevant fees and charges.
  • Unless otherwise stated, all fees and charges are in New Zealand or Australian dollars. The fees are inclusive of goods and services tax (GST) where applicable.
  1. Refund Policy
  • As stated above in 2.11, if we are unsuccessful in acquiring your domain name using our various drop catcher services affiliations, your $50 initial subscription to access your account and ongoing services remains valid at least one year, and your $25 initial minimum bid amount will be credited to your account for future use to bid or purchase other domain names in the daily auctions.
  • We can only provide a refund if we have not attempted to provide the drop catcher services (mentioned in “1. Nature Of Services” above). If you wish to seek a refund before we have provided our services to you, please email us or contact us from our homepage and we will explain our refund process.
  • You acknowledge and agree that a refund under clause 5.1 is only available if you request it before we have performed the service, and you understand the refund amount will not include any third party fees which we have incurred on your behalf (including domain name registration).
  • If you are unhappy with our refund process, please email us or contact us from our homepage with your refund request so you can make a formal complaint in writing.
  1. Your Privacy and Security of your Personal Information
  • We collect personal and business-related data and information about you in relation to your business that is publicly available on the internet. We do this to offer you a premium domain name renewal service to save you the time and hassle of performing this task yourself.
  • When you engage us to perform a Service, we collect personal information about you in order to respond to your enquiries, provide you with more information about our products and for purposes otherwise set out in our Privacy Policy.
  • We may disclose the information that you provide to us to third parties that help us deliver our services (including information technology suppliers, communication suppliers and our business partners) or as required by law. If you do not provide this information, we may not be able to provide all of our Services to you. We may also disclose your personal information to recipients that are located outside of New Zealand or Australia in accordance with our Privacy Policy.
  • We may provide some of your basic contact information (including name, phone number and email address) to our preferred partners or associated services in connection with other business services if.
  • Other than as disclosed in these Terms, we will not disclose any of your stored or collected information to any party other than our various drop catcher services affiliations or an associated services or preferred partner unless you instruct us to do so or we are otherwise required permitted by law.
  • By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in the Privacy Policy and these Terms.
  • Our Privacy Policy explains:
    • (i) how we store and use, and how you may access and correct your personal information;
    • (ii) how you can lodge a complaint regarding the handling of your personal information; and
    • (iii) how we will handle any complaint.
  • If you would like any further information about our privacy policies or practices, please email us at [email protected]
  1. Communication

    We will use your personal information to contact you via email with newsletters, marketing or promotional materials and other information that may be of interest to you from our partners or affiliates. You may opt out of receiving any, or all of these communications from us by following the unsubscribe link in the email sent to you.

  2. Disclaimer
  • Whilst we endeavour to ensure that your information is accurate and error-free, you acknowledge that we will not be held responsible for any inaccuracy, omission, defect or error in your information. We will not be liable for any loss or damage, however arising, which may be caused by use of this information.
  1. Accuracy, completeness and timeliness of information
  • We make no warranty in regard to the accuracy or completeness of the information on this Website.
  • We are not liable to you or to any third party in the event of interference with, or damage to, your computer systems or networks in connection with the use of this Website or a linked website.
  • NZregister reserves the right to review and change any of the Terms from time to time and without notice at its sole discretion, in which event we will use reasonable endeavours to provide you with notice of the updated Terms. Any changes to the Terms take immediate effect from the date of their publication.
  1. Linked sites
  • Our Website may contain links to third-party websites. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated, NZregister does not endorse and is not responsible for the content on those third-party linked websites and has no control over or rights in those linked websites.
  1. Intellectual property rights
  • Unless otherwise stated, NZregister owns or licenses all rights, title, and interest (including copyright, designs, patents, trademarks, and other intellectual property rights) in the Website and in all of the material (including all text, graphics, logos, audio, and software) made available on or via this website (‘Content’).
  • Your use of this Website and use of and access to any Content does not grant or transfer any rights, title, or interest to you in relation to this website or the Content.
  • All other use, copying, or reproduction of this Website, the Content, or any part thereof is prohibited, except to the extent permitted by law.
  1. Unacceptable activity
  • You must not do any act or thing that we would deem to be inappropriate, is unlawful or is prohibited by any laws relating to our Website, including but not limited to:
    • any act that would constitute a breach of the privacy (including uploading personal information without the consent of the individual to which the information relates) or any other of the legal rights of individuals;
    • using this website to defame or libel NZregister, our employees or other individuals;
    • uploading files that contain viruses that may cause damage to NZregister’s systems or property or the systems or property of other individuals;
    • engaging in any activity that interferes with or disrupts the operation of the Website or its services in any way (whether directly or indirectly) or use the Website in a manner that adversely affects its availability to others;
    • transmitting to this Website any unauthorised material, including material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party’s systems or network security.
  • If NZregister allows you to post any information to our Website, you acknowledge and agree that we have the right to take down this information at our sole discretion and without notice.
  1. Disclaimer and indemnity
  • You acknowledge and agree that NZregister:
    • Is based in Cambodia and its owners and central management are physically present in the Cambodia.
    • Servers are based in The Netherlands and Singapore.
    • staff check the public daily drop auction results and then individually, manually and directly contact you if we believe you may need our help acquiring a domain name that matches your business name. You may choose to click on the Unsubscribe link in the footer of the email if you don’t want us to contact you again at that particular email address. We take unsubscription requests seriously. Please note, if you unsubscribe, we will no longer notify you of any domain names dropping in the future.
    • emails and messages to you DO NOT originate from New Zealand or Australia.
    • provides a private, commercial, non-government online domain name drop catching, registration, renewal and application Service and is a computer program (albeit sometimes with manual and/or human review);
    • is not DNCNZ, auDA, ASIC, a Registrar, an accountant, a tax agent, a solicitor, an accounting firm, or legal firm;
    • does not give, nor purport to give, legal, accounting or taxation advice.
  • Despite NZregister’s best efforts to explain relevant matters and instructions clearly on its support telephone lines, support emails and marketing material, you acknowledge and agree that:
    • you may misconstrue such explanations and instructions or omit to read them (including offered guidance and information shown or available at the bottom of marketing material); and
    • NZregister will not be liable in respect of any such misconstructions or omissions. 
  • NZregister’s sole purpose is to assist you to renew or register a domain name or to do the data input work to renew or apply for a domain name. You agree not to use NZregister if it is imperative that the proposed domain name be registered, renewed, transferred, restored or cancelled by a particular time or date.
  • Although every effort has been made to take account of every combination of circumstances, NZregister, being a computer program and an online domain name drop catching, registration and renewal automation software tool, may not have been written in such a way so as to foresee and take into account every combination of unusual circumstances.
  • If your domain name renewal has been renewed with the assistance of NZregister, we will have entirely (and will be deemed to have entirely) fulfilled its purpose, and as such you will have no claim whatsoever against us.
  • To the maximum extent permitted by law, including the New Zealand Consumer Law, we make no warranties or representations about this Website or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this Website will be secure.
  • We reserve the right to restrict, suspend or terminate without notice your access to this website, any Content, or any feature of this website at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.
  • You indemnify us from and against any losses or claims arising out of, or as a consequence of, your negligent, wrongful, unlawful or incorrect reading of our marketing material.
  • To the maximum extent permitted by law, including the New Zealand Consumer Law, in no event shall we be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due to your use of our Website and/or the information or materials contained on it (including any information relating to medical or healthcare matters), or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.
  1. Jurisdiction and governing law
  • Your use of the Website and these Terms are governed by the laws of Cambodia and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Cambodia.